Account Deletion
This page explains how to delete your Epifor account (formerly Epoptia) and the data associated with it. The service is operated by EPOPTIA P.C., 312 Andrea Syngrou Avenue, 176 73 Athens, Greece.
How to request deletion
Email info@epifor.com with the subject "Account deletion" and include:
- your account subdomain (the address you use to log in), and
- the email address registered to the account.
Stating a reason is optional. We may ask for verification to confirm the request comes from the account holder.
If your account was provided by your employer
Most Epifor accounts are workplace accounts created by an employer, which is the data controller for the data in them (see the App Privacy Policy). For such accounts we coordinate the deletion with the account owner and your employer's administrators can also delete your user account directly from their environment.
What happens after a valid request
- The account is deleted within 2 business days.
- Personal data associated with the account is deleted or anonymized. Copies may persist in routine backups for a limited period until those backups are rotated, after which they are gone.
- Limited data is retained where the law or the customer agreement requires it (for example invoicing records and security logs), as described in the Privacy Policy and the Terms & Conditions.
Questions
info@epifor.com · EPOPTIA P.C., 312 Andrea Syngrou Avenue, 176 73 Athens, Greece