Epifor's Shop Floor Collaboration keeps everyone working from the same information, without leaving the MES. Operators, planners, and managers chat directly on jobs, get real-time push notifications for what matters to them, and see exactly what their role allows. Communication stays tied to the work, so nothing gets lost in side channels.
Chat
Talk right on the job.
Ask a question, share a photo, or flag an issue right where the work happens, and reduce delays from day one.
Chat on every job or on a random thing
Everything is logged for historical reasons
Share photos and files
Show the issue, attach the drawing
Mention the right person
Pull in a planner or lead in a tap
Push Notifications
The right people, the moment it matters.
Epifor sends real-time notifications to the people who need them (on the floor or on the move). Everyone stays in the loop without watching a screen.
Real-time alerts
Job events, mentions and approvals as they happen
To the right people
Each role gets only what's relevant to them
On web and mobile
Reach the floor and the people away from it
Permission Levels
The right access for every role.
Give operators, planners, managers and sales exactly the access they need by role, department, or workstation. Everyone sees what helps them and your data stays protected.
Roles that fit your floor
Operator, planner, manager, sales, admin
Scope by department or workstation
The right view for each team
Protect sensitive data
Costs and margins stay with the people who need them
Frequently asked questions
Q.01What is shop floor collaboration software?
Shop floor collaboration software keeps everyone working from the same information (operators, planners, and managers) without leaving the production floor. In Epifor, it lives inside the shop floor management system, so conversations, alerts, and access all sit on the same jobs your team already runs. That keeps communication tied to the work instead of scattered across email and chat apps.
Q.02How is job-based chat different from WhatsApp or Slack?
Job-based chat lives on the actual job, inside your shop floor management system. Every question, photo, and decision stays attached to the work, so anyone who opens that job later sees the full context. General chat apps sit outside production, where messages and files get separated from the job they belong to.
Q.03What can trigger a push notification?
Notifications fire on the things your team cares about: a mention, a message on a job, a status change, an approval request, or a job event. Because Epifor runs on real-time data, people are notified the moment it happens.
Q.04Will notifications overwhelm my team?
No, notifications are role-based, so each person gets only what's relevant to them. An operator hears about their jobs and mentions; a planner hears about schedule-affecting events. Your team stays informed without the noise.
Q.05What are advanced user permissions?
Advanced user permissions are role-based access controls that decide what each person can see and do in the shop floor management system. You set roles (operator, planner, manager, sales, admin) and can scope them by department or workstation. Sensitive data like costs and margins stay with the people who need it.
Q.06Can I hide costs and margins from operators?
Yes. Permissions keep financial data with managers and planners while operators see the job details they need to do the work. Everyone gets the right view for their role.
Q.07Does it work on mobile?
Yes. Chat, notifications, and access work in the browser and on mobile, so the people on the floor and the people away from it stay connected. There is no separate app to install.
Q.08Does chat keep a record for traceability?
Yes. Because every conversation stays on its job, you keep a clear record of what was discussed and decided. That history is there whenever you need it — for handovers, root-cause, or audits.
Free online presentation
See your floor working together
Book a short presentation. We'll show job-based chat, real-time notifications, and role-based access inside one shop floor management system.
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